Register a new bot

Register the bot that will receive feedback. You choose the feedback channel (Channel Talk or web widget) on the next screen.

After you register you go to the connect screen. There you either attach to the Channel Talk chat you already use or, if you have no support channel, add one widget line to your site. You can change this later or attach both.

Basic info

The name and address used in the dashboard and widget

Bot name *

The name that tells your bots apart in the dashboard.

Description (optional)

Website URL (optional)

AI replies

Starts answering as soon as the widget is connected

API key

Start free

Up to 100 replies a day, free. Answers with Claude Sonnet 5.

Start with my own API key

Pick the model yourself and answer with no limit. You pay through your own key.

Either way, a fact that isn't in the knowledge isn't made up: the bot hands off with “A person is checking. Please hold on a moment 🙏”. You can change this later on the Bots screen.

Fix PRs

If empty, it only triages and creates no fix PRs

GitHub repository URL (optional)

The repository where fix PRs are opened from feedback.

GitHub token (optional)

A fine-grained token (Contents and Pull requests: Read and write, that repository only) that lets PRs be opened from your account on the repository above. If empty, Feedloop tries with its shared account, which only works on repositories that account was invited to as a collaborator. You can add one later in settings.

Fix PR mode

Create PR after approval

For each group, click [Create fix PR] in the dashboard. A person checks first that the AI fix is right.

Create automatically

Every day at 00:00 UTC a fix PR is opened for the largest new group. A person still decides what ships. You can change this later on the Bots screen.